Tim Bailey - Managing Director
With almost 20 years’ experience within the IT sector, Tim is a true believer of how well delivered technology and managed services, aligned to client strategy, is fundamental to an organisation’s success. Tim combines excellent strategic planning abilities with strong communication skills to ensure projects and services are delivered on time and on budget.
A quick thinking, joker of the pack, you have to be fast on your toes around him. Tim loves a challenge, having taken part in the London Marathon several times, completing an Ironman and other sporting events.
Michelle Pope – Office Manager
Michelle has over 30 years experience in Admin/Secretarial roles, working within the Manufacturing and Service sectors. Previously working in Recruitment, Michelle supported the recruitment and assessment of Continuous Improvement Engineers for leading UK Automotive and Aerospace manufacturers. She also has over 10 years experience working as a director for a small engineering company.
Michelle will be responsible for assisting in the day-to-day running of the business.
She enjoys keeping fit, running her first half marathon at 47, and is an active netball player for Stourbridge Jets Netball Club.
Matt Bennett– IT Support Technician Team Leader
Matt joined the team in May 2020, bringing knowledge to the team from his 20 years plus of IT support. His previous role as a team leader brings in another level of experience to the team, to assist with projects and day to day scheduling.
Matt's knowledge covers a range of IT areas from repairs, network infrastructure, desktop support through to server setups and deployments. When not at work, he'll be found driving cars (both real and virtual), playing badminton or joining in the nearby 5-a-side.
Richard Botfield – IT Support Technician
Richard joined the team in August 2020, with over two years experience working as both an IT Support Technician, and then as a Datacenter Engineer. Before this he completed a BTEC IT Practitioners Level 3 Extended Diploma course at Halesowen College. He enjoys socialising with friends, driving long distances and listening to music.
Todd Crump – IT Support Technician
A hard-working individual who is dedicated to customer service. Always determined to achieve more and further himself as much as possible. Todd is responsible for dealing with the day to day support activities on the IT Help desk, specialising in backup solutions, clean-ups, tablets and smart phones (iPhone and Android).
He is currently studying with The Open University to complete a BSc (Honours) in Computing and IT. He loves socialising with friends – usually something crazy or memorable, he prefers to keep that one quiet but we've heard stories of karaoke!