Managed IT Services
of support requests are responded to within one working hour
avg. call wait time
We can support, manage and monitor your IT systems, so that you can focus on the thing that matters, your business
Our support team is here to support you and your employees, with any IT problems that you may face, daily. Not to mention that we also use industry-standard monitoring solutions, which assist us to help resolve IT issues before they even occur.
Did you know that over a third of UK businesses now outsource their IT support to a third-party managed services provider? – This is because many businesses don’t require an on-site technician continually, and by outsourcing their IT services, they can help cut costs.
At Techys2u we can offer Managed IT Services flexible to your needs, even if you need just one element of your IT managed, or your whole infrastructure. Whether you are a small business, that requires additional support and expertise; or a large business that requires a fully managed IT service.
Our support team is available daily, and you can contact them as and when you need assistance. They are contactable via phone, email, or live chat, and a support technician will aim to give you a response within one working hour. All requests are raised in the form of a support ticket, to ensure that you are provided with an update, every time a technician works on your issue.
In addition, our support team can constantly monitor your IT infrastructure, giving us the advantage to raise a support ticket and start working on an issue before it even occurs, without any prior contact from your employees, or yourself.
Techys2u have been totally brilliant from the moment we met them. They have been the perfect match for us. They have an extremely prompt turnaround and attention to detail that was lacking with our previous IT support. They have a very efficient response time and advisors that know what they are doing and sort out the problem in a professional and friendly manner. Highly recommended.
Director – G Q S Limited
Over the past few years our business has grown dramatically, and its safe to say we wouldn’t have been able to grow without the support of Techys2u. No matter what problem I give them, or how often we change our mind, Tim and the team always come up with a practical and cost effective solution. Techys2u, really are an asset to any business.