Our Team
Tim Bailey
Founder & CEO
With almost 20 years experience within the IT sector, Tim is a true believer of how well-delivered technology and managed services, aligned to client strategy, is fundamental to an organisation’s success. Tim combines excellent strategic planning abilities with strong communication skills to ensure projects and services are delivered on time and on budget. A quick-thinking, joker of the pack, you have to be fast on your toes around him. Tim loves a challenge, having taken part in the London Marathon several times, completing two Ironman’s and other sporting events.
Lisa & Liz
Business Development Consultant
Lisa joined Techys2u in 2021 after working for many years in the corporate world. Moving to a small business has taken some getting used to but she has never looked back to the days where she was just a number. The skills she has learnt working for industry leaders in the automative industry, data management, digital business solutions and manufacturing where never left behind and are being incorporated step by step into our small business.
In 2015 Lisa left Germany to go to California to improve and perfect her English. Shortly after, in 2016 she moved to the UK. In 2023 her beautiful daughter Liz came into the world and immediately enchanted everybody in the office. Liz is a regular guest in the office and will soon join our ranks as a technician.
Besides being a working mom Lisa enjoys Yoga, good food and wine as well as gardening.
Chelsea Wale
Office Manager
Chelsea re-joined the team in April 2024 as an Office Manager. Previously, Chelsea worked at Techy2u as an accounts assistant part-time while completing her university degree. Prior to this, she completed a Level 2 Apprenticeship in Business Administration. Chelsea’s experience includes working within Accounts, Procurement and Service departments within the manufacturing sector, assisting with the supply and manufacture of beds and dynamic media-based attractions UK and Worldwide.
In her free time, Chelsea enjoys acting and is part of an amateur dramatics group, who regularly put on performances. Chelsea is member at Wolverhampton Wanders and attends home games frequently and away games when she can. COYW. She also enjoys attending concerts and festivals having seen a wide variety of artists from Sabrina Carpenter to Fall Out Boy.
Trevin Kotze
IT Helpdesk Support
Trevin joined the Techys2u team in August 2021, bringing over 10 years of experience in customer service. He previously worked as a Field Technician for Dell Technologies, where he developed strong hands-on technical and problem-solving skills supporting clients on-site.
Outside of work, Trevin enjoys gaming, expanding his knowledge of CRM platforms using virtual machines, trading cryptocurrencies and Forex, and creating digital artwork.
Shaun Mayall
1st Line IT Technician
With over 3.5 years of prior experience in the IT industry, Shaun started working at Techys2u in December of 2023, bringing with him knowledge ranging from repairing laptops for the general public to working on virtual desktop systems such as Azure and Citrix.
Outside of work, Shaun enjoys team oriented online games, such as: Destiny 2, World of Warships and Helldivers 2, to name a few. Shaun is currently learning German and working to get his Drivers license.
Ryan Francis
IT Support Engineer
Ryan joined Techys2u in March 2026.
He brings six years of experience working in the public sector, with a background spanning service desk support and telecommunications. During this time, Ryan contributed to a variety of technical projects, including control room relocations and full audio-visual solution refits, giving him broad, hands-on experience across multiple areas of IT and communications.
Ryan is passionate about continuous learning and self-development, always looking to expand his technical knowledge and skillset.
Outside of work, he enjoys reading a wide range of mythology and playing video games, including Warframe and Final Fantasy XIV, as well as a variety of real-time strategy games.
Caleb Chatyoka
Business Administration Apprentice
Caleb is an enthusiastic and motivated individual who recently embarked on his professional journey in administration. With six months of experience as an Administration Assistant in his mother’s company, he has developed a strong foundation in administration. Now, he is eager to take the next step in his career with Techys2u, where he looks forward to gaining valuable hands-on experience and working towards a new qualification in his field.
Beyond his professional aspirations, Caleb has a passion for sports and enjoys staying active in his free time. Whether it’s playing football on the weekends or engaging in a game of Basketball, he thrives in team environments and values the discipline and teamwork that sports instil.
Helena Mayall
Administration Assistant
Helena joined Techys2u in February 2026.
She previously worked with both Worcestershire NHS and Worcestershire County Council, where she served as Team Leader for the Hospital Discharge, Minor Adaptations and Disability Facility Grants team. Through these roles, Helena developed extensive leadership, organisational, and customer service expertise.
With over 40 years of experience in administration and customer service, Helena brings a wealth of knowledge and professionalism to the team, built on decades of working in fast-paced and people-focused environments.
Outside of work, Helena competes in rallying as both a driver and co-driver, winning numerous trophies over the past 35 years. Together with her husband, she built their own rally car, which they continue to compete in, alongside other drivers Helena co-drives for. She also organises a major forest rally in Mid Wales, sponsored by World Champion Co-Driver Nicky Grist, who famously co-drove for Colin McRae and other renowned drivers.
Abbas Farooq
IT Apprentice
Abbas joined the team in March 2026 as an apprentice, bringing with him a strong passion for computers and customer support. Although he is at the beginning of his professional journey, he is highly motivated, eager to learn, and committed to developing his skills and knowledge within the industry.
Driven by ambitious goals, Abbas is dedicated to continuous self-improvement and delivering excellent support to customers as he grows in his role.
Outside of work, Abbas enjoys gaming and programming in C#, further building his technical expertise in his spare time.
