Office for Mac – unable to access OneDrive for Business

This problem occured and caused a great deal of problems when I was trying to move forward with our own internal IT setup preventing me utilising Microsoft’s OneDrive/Sharepoint services.

After much searching I finally found the file I needed to reset in order to correct the issue I was having.

A couple of steps should however be tried first.

  1. Sign out of all Microsoft applications, i.e. Word, Excel, etc.
  2. Close ALL Microsoft applications.
  3. Removing cached/stored passwords for Microsoft’s application from the ‘Keychain’. Open Keychain and search for ‘Office’, ‘adal’ and ‘onedrive’ removing the appropriate entries.
  4. Delete the MicrosoftRegistryDB.reg: